This is your path to a career in IT. Learn in-demand skills to have you job-ready to succeed in an entry-level IT job
Understand troubleshooting, customer service, networking, system administration, operating systems, and security
Know how to assemble a computer, write effective support documentation, route paths, and subnets, and manage device software
Certificate graduates who also pass the CompTIA A+ certification exams will earn a dual credential from CompTIA and Google
Dive into working with linux, cloud computing, and command - line interfaces
You will explore the world of Information Technology, or IT. Different facets of Information Technology, like computer hardware, the Internet, Computer Software, Troubleshooting, and Customer Service are covered.
- Understand how the binary system works
- Assemble a computer from scratch
- Choose and install an operating system on a computer
- Learn what the Internet is, how it works, & the impact it has in the modern world
- Learn how application are created & how they work under the hood of a computer
- Utilize common problem-solving methodologies and soft skills in IT setting
Binary Code | Customer Support | Linux | Troubleshooting
Introduction to IT | Hardware | Operating System | Networking | Software | Troubleshooting
You will receive a full overview of Computer Networking. Everything from the fundamentals of Modern Networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting are covered.
- Describe computer networks in terms of a five-layer model
- Learn all of the standard protocols involved with TCP/IP communications
- Grasp powerful network troubleshooting tools and techniques
- Learn network services like DNS & DHCP that help make computer networks run
- Understand cloud computing, everything as a service, and cloud storage
Domain Name System (DNS) | Ipv4 | Network Model | Troubleshooting
Introduction to Networking | The Network Layer | The Transport & Application Layers | Networking Services | Connecting to the Internet | Troubleshooting and the Future of Networking
Through a combination of video lectures, demonstrations, and hands-on practice — the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware are covered.
- Navigate the Windows & Linux file systems using a graphical user interface & command line interpreter
- Setup users, groups, and permissions for account access
- Install, configure, & remove software on the windows & linux operating systems
- Configure disk partitions & file systems
- Understand how system processes work & how to manage them
- Work with system logs & remote connection tools
- Utilize operating system knowledge to troubleshoot common issues
Powershell | Linux File Systems | Linux | Command-line Interface
Navigating the System | User & Permissions | Package & Software Management | File Systems | Process Management | Operating Systems in Practice
You will transition from working on a single computer to an entire fleet. Dive Deep on cloud to understand everything from typical cloud infrastructure setups to how to manage cloud resources. Explore how to configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, learn how to recover your organization’s IT infrastructure in the event of a disaster.
- Utilize best practices for choosing hardware, vendors, and services for their organization
- Understand how the most common infrastructure services work and how to manage infrastructure servers
- Understand how to make the most of the cloud for their organization
- Manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP
- Choose and manage the tools that their organization will use
- Backup their organization’s data and know how to recover their IT infrastructure in the case of a disaster
- Utilize systems administration knowledge to plan and improve processes for IT environments
Director Service | Lightweight Directory Access Protocol (LDAP) | Backup
What is System Administration? | Network & Infrastructure services | Software & Platform services | Directory Services | Data Recovery & Backups
You will be introduced to threats, attacks, encryption algorithms, and how to safeguard data. You will also dive into the three As of information security: authentication, authorization, and accounting. Network security solutions, ranging from firewalls to Wifi encryption options are also covered.
- How various encryption algorithms and techniques work as well as their benefits and limitations
- Various authentication systems and types
- The difference between authentication and authorization
- How to evaluate potential risks and recommend ways to reduce risk
- Best practices for securing a network
- How to help others to grasp security concepts and protect themselves
Wireless Security | Cybersecurity | Cryptography | Network Security
Understanding Security Threats | Cryptology | "Three A's" in Cybersecurity | Securing your Networks | Defense in Depth | Creating a Company Culture for Security
IT Support Specialist at Central Community College
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